05/12/2025 08:26:00 AM

NHSmail Reference: INC46699296

Microsoft Reference: PB1192344

Issue Status: ONGOING

Issue Description: Users may be unable to access the Power BI and Microsoft Fabric services.

Current Update: 05/12/2025 17:48:00 AM – Microsoft are implementing the final actions to fix the cooling system and restore write functionality, and they anticipate this process will complete and remediate the impact by their next scheduled communications update.

Scope of impact: This issue may potentially impact any user attempting to access the Power BI and Microsoft Fabric services.

Root cause: A cooling system failure in a section of infrastructure that supports timely access to the Power BI and Microsoft Fabric services is causing the section of infrastructure to run too hot, is leading to impact.

Next update by: Friday, December 5, 2025, at 9:30 PM UTC